Registrar – Community College Jobs

Website California Community Colleges

Job Description:

The Registrar is a professional supervisory position involved in planning, developing, and implementing a variety of student enrollment services, such as admissions, registration, processing of grades, maintenance of student and course records, verification of student enrollment, certification of graduation, and production of transcripts and diplomas. The Registrar assists in the management of staff in planning department policies, procedures, short- and long-range service delivery methods and objectives, in addition to serving as immediate supervisor to department staff.

Job Responsibilities:

  • Makes presentations to small and large groups regarding enrollment policies, procedures, timelines, electronic services, fees, and required forms
  • Provides input into planning, implementation, and maintenance of computer programs, screens, and reports related to enrollment services and documentation, including DegreeWorks degree audit software
  • Interprets and applies the laws and regulations of California Education Code, college procedures, policies and regulations, and other state and federal laws related to admissions, residency, veterans, and immigration laws
  • Directs and participates in the training of staff in new and modified enrollment services and procedures
    Supervises and evaluates the work of staff
  • Assists with planning, developing, and implementing student enrollment services, such as admissions, registration, grade processing, student records, student enrollment verifications, graduation certifications, production of transcripts and diplomas, residency requirements, and student eligibility
  • Confers with management and other staff to develop, implement, and evaluate operational policies, procedures, delivery models for customer services, staffing levels, workflow, and enrollment service programs and activities
  • Uses available resources and researches updated information to resolve complex procedural and compliance issues
  • Composes and prepares correspondence, memoranda, informational materials, surveys, and other materials
  • Exchanges information with department, college, and District staff regarding enrollment services and collaborates with other departments, such as Counseling Services, Financial Aid, Outreach, and Articulation on a variety of academic support services

Job Requirements:

  • Skill in equity-minded and effective communication with people at various levels within an organization who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
  • Skill in written communication
  • Skill in using a database and a variety of computer software to set up, format, modify, and retrieve complex data, compose and prepare correspondence, reports, memoranda, narratives, and other written materials
  • Ability to lead and promote effective and efficient customer service work teams
  • Skill in training, supervising, and evaluating the work of others
  • Knowledge of student enrollment services policies, procedures, and regulations applicable to community colleges
  • Knowledge of supportive resources available to students for admission, enrollment, and retention
  • Skill in working accurately with detailed information under deadline pressure
  • Skill in oral communication, including giving clear and concise instructions

Qualification & Experience:

  • Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff
  • Skill in supervising the work of others
  • Demonstrated skills in written and oral communication, including giving clear and concise instructions
  • Skill in the use of a variety of computer software to research, compile, format, and prepare documentation, complex reports, and other written materials
  • Demonstrated skill in working effectively as part of a customer service team
  • A combination of education and experience equivalent to a Bachelor’s degree in business administration or a closely related field
  • Successful work experience of increasing responsibility in educational enrollment services

Job Details:

Company: California Community Colleges

Vacancy Type: Full Time

Job Location: Petersburg, VA, US

Application Deadline: N/A

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